75db Privacy Policy

1 Introduction

75db is an online betting and casino platform operating at 75db.io and serving players in Bangladesh. We are committed to handling your personal data responsibly, transparently, and in accordance with sound data protection principles.

This Policy applies to all personal data collected through the 75db website, mobile-optimised web application, support communications, and any other channel through which you interact with us. It covers data collected from both registered account holders and anonymous visitors to the platform.

By accessing 75db, you acknowledge that you have read this Policy and agree to the collection and use of information in accordance with its terms. This Policy forms part of our Terms & Conditions and should be read alongside them. For any data-related enquiries, contact us at [email protected].

2 Data We Collect

2.1 Registration Data

When you create a 75db account, we collect the following information:

• Full legal name
• Date of birth (to verify you are 21 years of age or older)
• Residential address (city, district, division)
• Mobile phone number
• Email address
• Preferred username and encrypted password

2.2 Identity Verification (KYC) Data

To comply with anti-money laundering obligations and to confirm player eligibility, we may request the following documents:

• National Identity Card (NID) or passport scan
• Proof of address (utility bill or bank statement dated within 90 days)
• Confirmation of payment method ownership (screenshot of registered bKash, Nagad, or Rocket account)
• Selfie photograph where required for liveness verification

2.3 Transaction and Financial Data

We record details of all financial transactions processed through your 75db account, including:

• Deposit amounts, timestamps, and payment method identifiers
• Withdrawal requests, amounts, and processing status
• Bonus credits awarded and wagering activity associated with bonus balances
• Account balance history

2.4 Gameplay and Betting Data

We collect records of your activity on the platform, including:

• Bets placed, markets selected, odds accepted, and settlement outcomes
• Casino game sessions — game title, provider, stake, result, and session duration
• Live casino table participation records

2.5 Technical and Device Data

When you access 75db, our servers automatically collect:

• IP address and approximate geolocation (country and city level)
• Device type, operating system, and browser version
• Session start and end times, pages visited, and navigation paths
• Referral source (if you arrived via a tracked link)

2.6 Support and Communications Data

When you contact 75db via live chat, email, or WhatsApp, we retain records of the communication including the channel used, timestamp, the nature of the enquiry, and the resolution provided. This data is used for quality assurance, fraud prevention, and dispute resolution.

3 How We Use Your Data

75db uses the personal data we collect for the following clearly defined purposes:

We do not use your personal data for automated decision-making that produces significant legal effects without human review. Where profiling is used — for example, in responsible gaming monitoring — a human operator reviews flagged accounts before any account restriction is applied.

4 Legal Basis for Processing

75db processes personal data on the following legal bases:

• Contractual necessity: Processing required to fulfill the agreement between you and 75db — including account management, payment processing, and game delivery — is conducted on the basis that it is necessary to perform the contract you entered into when registering.
• Legitimate interests: Processing for fraud prevention, platform security, responsible gaming monitoring, and service improvement is conducted on the basis of 75db's legitimate interest in operating a safe, fair, and sustainable platform. We balance this interest against your privacy rights and conduct proportionality reviews.
• Legal obligation: Processing required by anti-money laundering regulations, identity verification requirements, and financial record-keeping obligations is conducted to comply with applicable legal duties.
• Consent: Where we send you marketing communications about promotions or new features via email or WhatsApp, we do so only where you have explicitly opted in. You may withdraw consent at any time by contacting support.

5 Data Sharing

5.1 Third-Party Processors

75db engages a limited number of third-party service providers to support platform operations. These processors are permitted to use your data only as directed by 75db and are contractually bound to maintain confidentiality and security standards. Current categories of third-party processors include:

• Payment processors: bKash, Nagad, Rocket, Upay, and banking partners for transaction processing
• Game providers: Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi — for delivering game content; these providers receive session tokens rather than personal identity data
• KYC verification technology: Document verification software used to authenticate identity documents submitted during the verification process
• Platform infrastructure: Cloud hosting, database, and content delivery network providers operating the technical infrastructure of 75db

5.2 Disclosure to Authorities

75db may disclose personal data to law enforcement, regulatory authorities, or other competent bodies where required to do so by applicable law, court order, or regulatory mandate. Such disclosures are made only to the extent required and are documented internally.

5.3 No Sale of Data

75db does not sell, rent, or auction personal data to any third party for commercial purposes under any circumstances. This commitment applies to all data categories including contact information, gameplay history, and financial data.

6 Data Retention

75db retains personal data for the minimum period necessary to fulfill the purpose for which it was collected, subject to applicable legal retention obligations. The following retention schedule applies:

Upon expiry of the applicable retention period, data is securely deleted or anonymised such that it can no longer be attributed to any individual. Where anonymised data is retained for aggregate analytics, it no longer constitutes personal data and is not subject to this Policy.

7 Cookies

7.1 What Are Cookies

Cookies are small text files placed on your device by a website when you visit it. They allow the website to recognise your device on subsequent visits and to store preferences or session state across page loads. 75db uses cookies exclusively for legitimate platform operation — not for behavioural advertising.

7.2 Cookies Used by 75db

7.3 Managing Cookies

You can manage or delete cookies at any time through your browser settings. Note that disabling session or authentication cookies will prevent you from logging in to your 75db account. Disabling the security cookie may expose your account to a higher risk of CSRF attacks. Disabling analytics cookies has no effect on platform functionality.

8 Security Measures

75db employs a layered security architecture to protect your personal data against unauthorised access, loss, alteration, or disclosure. Key security measures in place include:

• 256-bit SSL/TLS encryption on all data transmissions between your device and 75db servers, ensuring that your credentials, payment details, and personal information are protected in transit.
• One-way cryptographic password hashing using industry-standard algorithms — your password is never stored in readable form and is not accessible to any member of the 75db team.
• Two-factor authentication (2FA) available to all players via registered mobile number — strongly recommended for all accounts.
• Role-based access control internally, ensuring that support staff can access only the account data necessary to fulfil their support function. KYC documents are accessible only to compliance personnel.
• Intrusion detection and anomaly monitoring across platform infrastructure with automated alerting for suspicious access patterns.
• Regular security audits and penetration testing conducted by independent security professionals on a scheduled basis.

9 Children's Privacy

75db strictly prohibits access to its platform by anyone under the age of 21. The platform is designed exclusively for adult players and no part of it is directed at minors. We do not knowingly collect personal data from individuals under 21 years of age.

During registration, all players are required to confirm their date of birth. Where a player's stated age cannot be verified or where there is reason to believe that a player is under 21, the account will be suspended and all balances held pending age verification. If verification confirms that the account holder is under 21, the account will be permanently closed and any deposited funds returned to the originating payment method.

If you are a parent or guardian and believe that a minor has registered on 75db using your payment details or their own, please contact our support team immediately at [email protected]. We will investigate and take appropriate action on a priority basis.

10 Your Rights

As a 75db player, you hold the following rights over your personal data. To exercise any of these rights, contact [email protected] with the subject line "Data Rights Request" and your registered account username. All requests will be acknowledged within 24 hours and resolved within 30 days.

• Right of Access: Request a complete copy of all personal data 75db holds about you in a readable format.
• Right to Rectification: Request correction of inaccurate or incomplete personal data. Corrections to KYC-verified fields may require re-submission of identity documents.
• Right to Erasure ("Right to be Forgotten"): Request deletion of your personal data where it is no longer necessary for the purpose collected, subject to legal retention obligations. Note that financial transaction records must be retained for regulatory compliance even after account closure.
• Right to Restrict Processing: Request that 75db pauses processing of your data in specific circumstances — for example, while you contest its accuracy.
• Right to Data Portability: Receive your personal data in a structured, commonly used, machine-readable format (JSON or CSV) suitable for transfer to another service provider.
• Right to Object: Object to processing of your personal data based on legitimate interests, including any profiling used for responsible gaming or fraud monitoring. 75db will review and respond to such objections within 30 days.
• Right to Withdraw Consent: Where processing is based on your consent (e.g., marketing communications), withdraw that consent at any time without affecting the lawfulness of processing prior to withdrawal.

11 International Data Transfers

75db operates as an offshore platform and its servers and infrastructure may be located outside Bangladesh. By registering an account and using the platform, you acknowledge and consent to your personal data being transferred to, stored in, and processed in jurisdictions outside Bangladesh.

Where personal data is transferred to third-party processors located in other countries — such as game providers or payment infrastructure partners — 75db ensures that appropriate contractual safeguards are in place. These include data processing agreements that impose obligations on recipients equivalent to those described in this Policy.

75db does not transfer personal data to countries or organisations that do not provide adequate protections. Where a transfer is necessary and adequate protections are not inherent to the destination, we implement standard contractual clauses or equivalent mechanisms to protect the data in transit and at rest.

12 Changes to This Policy

75db reserves the right to update or amend this Privacy Policy at any time. When material changes are made, we will notify registered players by email or via an in-platform notification at least 7 days before the updated Policy takes effect. The effective date at the top of this document will be updated to reflect the date of the latest revision.

Your continued use of 75db after the effective date of any updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with the changes, you must stop using the platform and may request account closure by contacting support.

We recommend reviewing this Policy periodically — at minimum once per quarter — to stay informed of how 75db handles your personal data. Previous versions of this Policy are available upon request by contacting [email protected].

13 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 75db handles your personal data, please contact us through any of the following channels:

• Email: [email protected] (plain text — not a link)
• Live Chat: Available 24/7 directly from the 75db website — no login required to initiate a conversation
• WhatsApp: +880 1700 000000 (available 09:00–23:00 Bangladesh Standard Time)

For data rights requests specifically, please use the subject line "Data Rights Request" and include your registered username or account email address so we can locate your account promptly. All data rights requests are acknowledged within 24 hours and resolved within 30 days in line with applicable obligations.